Carol Graser is a deeply experienced Strategy and Change Management professional and has held leadership positions in IBM, Hewlett-Packard, Marriott International, and Caterair. Carol’s professional experiences and insights have provided her with the opportunity to offer unique perspectives, and her passion for discovering untapped potential in people and organizations drives her role as Mulsanne’s Organizational Design and Leadership Development practice executive.
At Hewlett-Packard, Carol led the financial reporting group in the largest sales region. The experience provided the genesis for her approach to executive coaching and leadership development that she brings to each and every client engagement. Carol’s professional experience with Marriott International led her to the role of Director of Pricing for the Inflite Division and then being named Vice President of Customer Service for Caterair International. Carol joined IBM as an Organizational Change executive consultant and led Organizational Change Management engagements for IBM’s top Fortune 100 clients around the globe. Carol led IBM’s global e-business consulting projects with clients who wanted to use internet capabilities to expand their business or improve their internal processes through technology.
In 2004, Carol’s passion for leadership development led her to found NextGen Leaders, a leadership coaching and consulting firm that focuses on individuals and organizations going through transformation. Examples of Carol’s successful impact include.
– Drove the organization design and culture strategy for a start-up organization inside a major corporation.
– Led Change Management for a multi-year cross-divisional strategic initiative.
– Designed and developed leadership training programs and executive coaching programs.
Carol has consulted on leadership and transformation with a variety of pre-eminent organizations, including IBM, Merck, Capital One, Nissan, ING, McDonald’s, JP Morgan Chase, Lockheed-Martin, AT&T, US Naval Academy, and The International Center for Missing and Exploited Children.
Carol received her MBA from the University of Maryland and her bachelor’s degree in International Relations from American University. She is an adjunct faculty member at the University of Maryland MBA program.